I just wanted to thank you for the nice card I received today. It was very nice to receive a handwritten note, quite unusual but
very much appreciated. )
I wanted to mention to you in all sincerity that we were a little concerned as we had read several less that positive reviews written by people who had stayed and played at the Riviera. We were both confused regarding those reviews after our very positive experience. We were there ten days. Every single staff member with whom we had contact was extremely polite,professional and anxious to please. The rooms were outstanding and the casino, elevators, hallways etc. were clean and very comfortable. The restaurants were reasonable and the food was delightful. We will be back !
BTW… I did my duty and posted my reflections on the hotel reviews. )
Thanks again for your consideration and the time in writing to me.